Contact information

Use the following information for order support, payment questions, sourcing, OEM/ODM inquiries, returns, privacy requests, and legal communications.

Trading name

CHORRA / CHORRA International Trading

Legal operator

Yiwu Buxi Technology Co., Ltd.

Website

https://chorratrading.com

Email

jojo087252586@gmail.com

WhatsApp

+86 157 5958 3968

Business address

No. 202, Building 15, Tanjing East District, Choujiang Subdistrict, Yiwu City, Zhejiang Province, China 322001

 

Order and claim support

When contacting CHORRA about an order, include your Shopify order number, invoice number, CHORRA order reference, or the same email and WhatsApp number used during the live session.

Damage, shortage, or quality claims

Include clear photos and video of the package, shipping label, internal packing, affected items, and quantities. Do not return goods until CHORRA provides written authorization and the approved return address.

Business hours

Monday to Saturday, 9:00 AM to 6:00 PM China Standard Time. Response times may be longer during public holidays, live sessions, sourcing trips, and peak order periods.

Important address note

The public business location above is not automatically an authorized return address. Return instructions and the correct destination must be confirmed in writing before any shipment is sent back.